February 2016 - Monthly Mini-Bytes

Get a Handle on Malware on the Mac Resources to Note Malware has become a big problem for the Mac. The good news is that good practices on your end can help you avoid it. Begin with these five easy steps: Use a legitimate Search Engine -- we prefer Google Only access reputable websites Do not download or install software that you are not familiar with Be mindful of what is happening when your computer asks for the System (login) password Do not give anyone who you don't know remote access to your computer Now if you have or think you have Malware there are many tools out there that can help. Here are just two: MalwareBytes for Mac: https://www.malwarebytes.org/antimalware/mac/ DetectX: http://sqwarq.com/detectx/ To read more about Malware check out The Safe Mac blog: http://www.thesafemac.com

Apple USB-C Charging Cable Replacement Program For You New MacBook Users If you purchased one of the new MacBooks with the fancy USB-C charger, please note that Apple is replacing some of the earlier ones as they found a flaw that causes them not to effectively charge the MacBook. If you have a MacBook, click on this link from Apple to see all the details and what you need to do: https://www.apple.com/support/usbc-chargecable/

Apple ID Authentication Problem?  It May Be Your Network As we discussed earlier this year, the Internet is going through a transition -- changing it's old IPv4 addressing to the new IPv6. Well, it seems there is a new network hiccup that has developed that is a little odd, but easily fixed. Here's the scenario: You need to enter your Apple ID password, but it won't be accepted. It comes up saying it's wrong. You double check your password sheet, your notes, and you swear it's correct, but Apple just kicks it back. What gives? Believe it or not, it could be your network connection. We can only theorize to why this is happening, but one thing that we do know is that Apple is leaning toward IPv6 vs. the old IPv4. So, if the routing gets messed up between the two systems, it may explain the problem -- or not. It may even be the conspiracy of small flightless birds. We can only wonder -- it's a bit of a mystery. How to fix it: If the problem is on your iPad or iPhone, simply disable Wi-Fi on your device so that you may connect over the cellular network. Then try again. Chances are it will work. If this is the case, a reboot of your modem and router will fix it for your local network. If you don't have the option of going on the cellular network, that same restart of your modem and router should get you rolling again. If you have authentication issues with other sites (Netflix, Hulu, Amazon, banking, etc.) the same solution may apply.

January 2016 Edition - Monthly Mini-Bytes

OS X 10.11 El Capitan It's a good update! I've gotten a lot of questions lately whether or not it's okay to update to OS X 10.11 El Capitan. Well, the answer is Yes! If you have been using OS X 10.10 Yosemite, you will not notice much difference in the look and feel of El Capitan. Most of the enhancements are under the hood, although the Notes app gets a huge upgrade. If you have been a user of Evernote, the new Notes app and it's integration with iCloud may make you a convert. You will need to be running iOS 9 on your iPhone/iPad to use the new Notes. Here are the details: http://www.macworld.com/article/2947866/ios/meet-the-new-notes-ios-9s-feature-packed-evernote-rival.html If you are ready to update to OS X 10.11 El Capitan it is available at the App Store for free! Just make sure that you have a backup before you proceed.

iPhone 6c Rumors A Replacement for the iPhone 5s Wendy and I still have the iPhone 5s, not because we don't like the 6 or 6s, it's just the iPhone 5s works really well, has all the features we need, and is a good size for us to carry around. It doesn't have Apple Pay, but we use our Apple Watches for that anyway. Many folks love the 4.7 inch screen size of the 6 and 6s, but many of us, me included, appreciate something a bit smaller. Well, Apple is said to be prepping a new 4 inch phone to replace the 5s called the iPhone 6c. It looks right up my alley! You may like it, too. Here is a link to the latest rumors from Forbes: http://www.forbes.com/sites/amitchowdhry/2016/01/13/iphone-6c-rumors/

Is it time to upgrade your Modem? Get ready for the new IPv6 If you have a cable modem, you probably don't think much about it. But they do have a lifespan, and now things on the internet are changing, so it's best to get ready. As you may have read in our previous update, the internet is running out of addresses. The old scheme is IPv4 and the new is IPv6. What happened to IPv5? The same thing I guess that happened to Windows 9. Anyway... if your modem is more than three years old, it may be up for a replacement. The old standard DOCSIS 2.0 models as a rule may not support the new internet addressing. The current standard is DOCSIS 3.0. BTW, DOCSIS stands for Data Over Cable Service Interface Specification. Use that at your next party or trivia night! Or not... We recommend that you stay away from integrated modem/routers and just go with a straight up modem. Here are two that we really like. They are Motorola/Arris DOCSIS 3.0 units: Arris SURFBoard Model SB6141: http://www.bestbuy.com/site/arris-surfboard-docsis-3-0-high-speed-cable-modem-silver/7534146.p?id=1218849840013&skuId=7534146 (We've seen this one at Costco, too!) Arris SURFBoard 600 Series Model SB6183: http://www.bestbuy.com/site/arris-surfboard-600-series-docsis-3-0-cable-modem-white/9082019.p?id=1219389047410&skuId=9082019

December 2015 Edition - Monthly Mini-Bytes

Holiday iPhone Safety Tips Ways to Keep Your Device Safe It's a crazy busy time of the year, and your iPhone is a trusted friend to help keep you in touch and organized. But in all the chaos it's really easy to forget to keep your little digital assistant secure. Here are some tips that we all can use: Use a Passcode or Touch ID... or Both It's very important to have a passcode on your iPhone. And no longer are you limited to 4 digits. It can be longer and much more complex. Plus, if you have an iPhone with TouchID you can set it up to unlock with your fingerprint! Your passcode is your first line of defense and will keep everyone out of your iPhone when it is locked. Find My iPhone We've all misplaced our iPhone before, and this seems to happen a lot more over the holidays. Go into Settings -> iCloud and make sure Find My iPhone is turned on. Then, if you do misplace it, you can log into https://www.icloud.com and use the Find iPhone feature to locate your device, play a tone, put it into Lost Mode, or even erase it completely.  Use Apple Pay With all the credit card fraud around, it doesn't hurt to set up and take advantage of Apple Pay at merchants who offer the option. According to Apple and many tech pundits, it's a more secure way to pay versus using a credit card. You can use this feature on the iPhone 6 and newer or the Apple Watch.

Curing Network Problems the Easy Way Reboot, Restart, and Be Happy! Your home network is a wondrous thing. It gives you access to the internet and the massive amount of interconnected goodness it offers. The problem is that networks do require care and feeding. They are never static and are always changing. When does your network need a restart? It could be anything like slow internet speeds, problems connecting to a printer, can't send/receive mail, or issues running updates. It's easy to do, and if you are one of the folks who have experienced the joy of the Cox IPv6 Upgrade, you've probably done this a lot lately. Here is all that you need to do to recycle your network. (This is a general guideline. If you have a more complex network, then the procedure will be similar, but there may be more steps involved.) Find your Cable or DSL Modem Unplug the Power and Count to 10 Then plug the Power back in Then wait for the Modem to reboot (give it a minute or two) Then... restart your router by unplugging the power, counting to 10, and then plugging back in Wait for the router to completely restart You may then have to restart your computer, device, or printer After all is said and done you should be back in business! If not, then it's most likely a problem with your ISP (Cox or Century Link). Sometimes it's best just to wait and it should come back up on it's own. Other times you may have to give them a ring.

Use Your iPhone/iPad to Check Your Purchases Enable Alerts from Your Bank One other thing that you can use your iPhone or iPad for during the holidays is as a way to get alerts to track your purchases. Credit card fraud has gotten out of control, but here is one way that you can get ahead of the game. Most all banks offer the ability to configure alerts that will send you a text or an email when a purchase has been made or there has been any activity on your account. These can be highly customizable, but the capability and configuration will vary by bank.  Also, if you have the bank's app on your iPhone/iPad, you can sometimes configure those alerts to show up as banner notifications. Log onto you bank's website or app to see what type of alerts that they offer.

November 2015 Edition - Monthly Mini-Bytes

Slow Mac? It May Be Your Processor Core 2 Duo Days Numbered Is your Mac slow? Does it take a long time to boot up, load programs, or do just about anything? If you still have an iMac, MacBook, MacBook Pro, or Mini with an Intel Core 2 Duo processor, then chances are you are experiencing one or all of these symptoms. Apple installed the Core 2 Duo processors in its machines from 2006 through early 2010 when the iSeries processors were introduced. They did a great job, but nowadays they don't have the punch that they used to.  So what to do? Adding RAM or a Solid State Drive can help, but considering that most of these machines are older than 5 to 6 years, it's a good time for an upgrade. Spending the time, effort, and money to breathe a few more months out of a Core 2 Duo Mac is not really money well spent. Also, the cost of the upgrades would exceed the value of the Mac anyway. Five or more years for a computer is excellent, since the industry life-span is three. The odds have been beaten, but now is the time to consider a new Mac.

Slow iPad Solutions Don't Toss That iPad 2 or iPad 3 Just Yet! Is your older iPad slow? It's true that the iPad 2 and newer can run the current iOS, but many of us that have had an iPad for the past few years notice them getting slower and slower. Well the good news is that it's not the iPad, it's you -- and all the stuff loaded on it from older iPads and older operating systems. The solution? Erase the iPad, restore it to it's factory settings, and set it up as a new iPad. If you connect your iPad to iTunes you will have the option to Restore. This will erase the iPad and download the latest copy of iOS and the firmware for the iPad. When it restarts, it will be just like it was when it was new. But here is the trick: DO NOT RESTORE YOUR OLD IPAD DATA. Set it up as new and all the cobwebby slowness should go away with all that old data. You can then choose what Apps to download and start anew!

Save Your iPhone Battery Save the World! Actually, not really... Battery life whether with your iPhone, iPad, or Tesla is always an issue. ZDNet has a great article on what works to save your iPhone battery and what doesn't. They don't mention anything about the Tesla, though. You can read the article here:  http://www.zdnet.com/article/iphone-battery-saving-tips-really-actually-work-and-those-that-are-garbage/

October 2015 Edition - Monthly Mini-Bytes

Don't Fall Victim to the Pop-up Scam Don't Call the Number - Don't Let Them Remote with You It's happening a lot now. You are surfing the web when all of a sudden a pop-up seems to lock the computer saying that you have a virus or some other malware and you need to call a certain number immediately or your machine will melt into a pile of goo. IT'S A SCAM. Never, ever call the number, and do not ever allow them to remotely access your machine.  Why it is happening: Macs, due to their underlying UNIX architecture, are extremely secure systems and the only way the bad guys can get stuff on a Mac is by tricking the user to give them remote access. Don't give the bad guys remote access. If Safari is locked up, here is how to get around it: Either go up to the Apple in the upper left-hand corner and select Force Quit, OR hit the key combination Command-Option-Escape to bring up the Force Quit window. Select Safari or the locked browser from the list and then Force Quit It's then a good idea to clean out your browser's Cookies, History, and Cache. To do this in Safari, go up to History in the menu bar and select Clear History from the drop-down menu. You can choose how far back you want to remove the data.

OS X 10.11 El Capitan is here! Should you upgrade? The latest iteration of OS X is out on the street. OS X 10.11 El Capitan is a mild update visually to OS X 10.10 Yosemite. Disk Utility is totally different, and the ability to Repair Disk Permissions is gone. Mail is streamlined; Spaces gets an update (if you use Spaces); and the new Notes App that integrates with iOS 9 is kinda neat, among other things. Overall, once you download and install El Capitan you'll notice that the look and feel is very similar to Yosemite. So should you update? Here are our suggestions: You have an iPad and/or iPhone - YES If you have either an iPad or an iPhone, then being on the latest system on both the iOS devices (currently iOS 9) and your Mac is extremely important so that they work well together. Delaying an update or having updates out of sync will cause problems. Business User - Not Necessarily... If you are a business user not tightly integrated into your iCloud account on your iPhone and/or iPad, then updating is not something you need to rush into. As long as you are running OS X 10.9 Mavericks or better, and the software you use for work doesn't require a system update, then you are okay to delay the update until you are ready. Updating to El Capitan may require an investment in new software that you use for your business. Home User / No iPhone or iPad - YES Even if you don't have an iPad or iPhone and don't really use iCloud, you do want to be on the latest system since it will support more secure web browsing, email, and security updates much better than an older version of OS X. BUT FIRST... Make sure that you have a current Time Machine backup of your computer before upgrading. And if you have delayed updates and are still on Snow Leopard (10.6), Lion (10.7), or Mountain Lion (10.8), the update is a BIG jump, so have a backup and be patient.  OS X 10.11 El Capitan has been out for two weeks. If you want to wait a few more, that's up to you. Usually Apple comes out with a patch not too long after the release to fix any bugs, but both Wendy and I have been running OS X 10.11 El Capitan since it came out and haven't had any issues. Your mileage may vary. To find out more about OS X 10.11 El Capitan, visit: http://www.apple.com/osx/

Backup your iPhone or iPad with iCloud Backup iTunes Syncing is So Totally 2008 With iCloud Photo Library and iTunes Match you no longer need to sync an iOS device with iTunes. During the sync process, iTunes performs a backup of your device, but since you no longer have to sync with the computer, this backup no longer happens. So what to do? Back your device up to iCloud. The backup happens once per day while on Wi-Fi (while plugged into power) and is totally automatic. It also makes it a snap to restore a device if it is broken, fails, or is replaced with an upgrade. To enable iCloud Backup go into Settings -> iCloud and turn Backup on.

September 2015 Edition - Monthly Mini-Bytes

The iPad Pro: Its Size Isn't The Big Deal... How the Apple Pencil Changes the Game Apple announced it's biggest iPad yet last week. The iPad Pro has a huge 12.9 inch Retina Display and four speakers to pump out rich sound in such a small package. It has a fast processor and blahdey blah blah blah...  But wait... It's not all the shiny goodies that make it significant, but the addition of a small device called the Apple Pencil. Artists, designers, architects, and sketch artists love the feel of pencil to paper. Nothing compares to the immediate feedback when creating directly on the paper itself. There have been devices that attach to PCs and Macs over the years to assist with drawing, but you still had to look up at a screen to see your results. The effect was numb and disconnected. But now with an iPad Pro and an Apple Pencil you can draw on a digital interface and get immediate results that you can see. You can vary thicknesses via pen pressure, just as you would do on paper -- no more need to select a brush size/width. It is all done immediately and intuitively. Supposedly you can, with a light touch, draw the width of one pixel. Wow! Not everyone needs an iPad Pro and an Apple Pencil, but if your job involves drawing, you should strongly consider one. There are two Wi-Fi only options, and one with Wi-Fi + Cellular.  To learn more about the iPad Pro visit: http://www.apple.com/ipad-pro/ For the Apple Pencil check out: http://www.apple.com/apple-pencil/

Amazon Prime Video: You Can Take It With You! Download, Disconnect, and Watch Streaming is awesome, but if, like me, you need to go off-the-grid to some undisclosed location at a moments notice, it's comforting to know that if you are a consumer of Amazon Prime, their video app now allows you to download content for later disconnected viewing. You will need to download the Amazon Prime Instant Video app to your iPhone and iPad to take advantage of this service. But keep in mind that you will, of course, need space to hold this content. Keeping all those photos from your trip to Antarctica while downloading all five awesome seasons of Babylon 5 isn't going to be possible. To learn more, visit Amazon's Help Page at: http://www.amazon.com/gp/help/customer/display.html?nodeId=201460820

Get a New iPhone from Apple Every Year iPhone Upgrade Program for iPhone 6s and 6s Plus More and more carriers are ditching their subsidized phone plans for something more akin to a lease. You make monthly payments, get a phone, and then can upgrade at a more liberal interval. Well, beginning with the iPhone 6s and 6s Plus, Apple is introducing an iPhone Upgrade Program. For a set monthly fee you get an unlocked phone associated with the carrier of your choice. After 12 payments you can then upgrade to a new iPhone -- the every year upgrade, as it says. It also includes Apple Care Plus and its famous damage protection. To learn more, visit: http://www.apple.com/shop/iphone/iphone-upgrade-program

August 2015 Edition - Monthly Mini-Bytes

Back to School: Breathe New Life Into An Old Mac

A New Machine, You May Not Need

I just bought this, you think to yourself. And yes, as we get older five years doesn't seem like that much time, but with technology it is a century... sort of. Sure, the kids at the Apple Store are more than willing to hook you up with a shiny new Mac with all the trimmings, but do you really need to spend the money right now, or is there another option.

"There is!" he exclaims, as he heads over to the Internet to get what he needs. But what? And where? And will it really help?

It can. If you have a MacBook Pro running an iSeries Intel Processor (Mid-2010 or newer) or an iMac (2009 or newer with the iSeries) than you can simply purchase more RAM and a Solid State Hard Drive. The bottleneck with these older machines is the Hard Drive, and with the Solid State (SSD for the hipsters) your old machine will be almost as snappy as a new one... almost. Keep in mind that the upgrade for the MacBook Pro is easier than the iMac, which is a bear to take apart.

How about you Mac Pro pros? If you have an Early 2009 or better you can pop in some Solid States for a jump on the fast lane of awesomeness. But, you will need to purchase an adapter to make them fit.

To peruse prices and options, check out Crucial.com: http://www.crucial.com

New iPhone Rumors

Here we go again!

Did you just step up and purchase an iPhone 6? Well, Apple is about to push you down to second string with the announcement and release of the newest iPhone which will probably be called the 6s. I recommended calling the new iPhone "Tony," but Apple hasn't returned my calls. Hmmm....

Here are the big facts that everyone seems to agree on:

1. Force Touch - This technology first introduced itself on a display with the Apple Watch. Basically, it is a pressure sensitive screen with a tactile feedback rumble. You can see what CNET says about it here: http://www.cnet.com/news/what-force-touch-could-do-for-the-next-iphones-and-ipads/
2. It Will Be Thicker - Rumors are about 2mm thicker to handle the Force Touch Display.
3. Better Camera, Faster Processor... normal generational improvements.

Apple will be announcing the new phone in September. Me? I'm still rolling with my iPhone 5s and am hoping that they will come out with a smaller phone.

Oh yeah, to read more on the rumors, check out Newsweek: http://www.newsweek.com/iphone-6s-rumors-release-363648

Apple CarPlay

The Power of Your iPhone in the Car

If you are like Wendy and I, our built-in car tech is buggy and frustrating. Sometimes I think it would be faster and simpler to pull off the road, find a pay phone, and make a call that way. Music? I can't keep the turntable from skipping in the Jeeps.

Well now there is Apple CarPlay. It is available from a number of different car companies and can come in aftermarket head units. It gives you seamless access to the content and capabilities of your iOS driven iPhone. Read all about it here: http://www.apple.com/ios/carplay/