Monthly Mini-Bytes - August 2022

 

New iPhones and Apple Watches Expected Well, it's that time of year! Apple is gearing up to announce a whole host of new products on September 7th. You can expect them to announce the iPhone 14s along with the Apple Watch Series 8, if the rumors are correct. Right now no one is expecting major changes to the devices, and since Apple has yet to return to the office, it is almost impossible to develop anything, let alone new and interesting products, over the phone or on a video call.  But! One of the most interesting rumors is of a larger Apple Watch "Pro" that should have better battery life, but may clock in at over $1,000. Ouch! To learn more about the event on the 7th, visit: https://www.apple.com/apple-events/

LastPass has a Data Breach Yes, LastPass was hacked! According to the company no customer data or master passwords were access. And they go on to state that no action is required by their customers with relationship to their password vaults.  If you are a LastPass customer you should have received a communication from them on this and what to do. To read more, check out these articles: https://www.forbes.com/sites/daveywinder/2022/08/25/lastpass-hacked-password-manager-with-25-million-users-confirms-breach/?sh=5be1fa1b7d5a https://www.marketwatch.com/story/lastpass-reports-security-breach-but-says-no-passwords-taken-11661502415

macOS Ventura and iOS 16

Very soon Apple will be releasing major updates to macOS, iOS, watchOS, and iPadOS. Phew! That's a lot of OSess. We have one simple piece of advice: PLEASE WAIT ABOUT 30 DAYS BEFORE UPDATING. These are major updates to all your devices -- updates that were developed over Zoom sessions, phone, and chats, because Apple has yet to return to the office. Seriously. That's not the best development model as we saw last year with Monterey and iOS15. So, just wait 30 days. Early adopters will find all the issues out in the wild, Apple will fix them, and it will be happy days and less stress for you. A wise philosopher once said: "Why rush headlong into the fray, when you can wait, drink wine, and see how many return first." Wise words. Wine is not needed, but we think the waiting is.

Monthly Mini-Bytes - July 2022

 

Hey, is that Apple calling? No, it's not. Apple doesn't call people, and neither do Amazon, Microsoft, Netflix, the Tooth Fairy, or Tito Vellasco (but he will send a card). Scams are as hot and heavy this summer as the weather. Bad analogy? Sure. Hard fact? Yes! And it's not just the fake phone calls. Late bill alerts from software you never purchased and spoofed emails from Cox, Verizon, and the banks are flooding inboxes all over the country. It's bad, and falling for one of these schemes can range from a minor inconvenience to a major impact to your finances. So, how do you protect yourself: Trust No One: Mulder and Scully got it right. We want to be friendly, open people. We want to trust that we are all in this together, and in the end, high ideals will prevail. It makes a great Hallmark card, but the reality is there is a great number of people who only look out for themselves. They want your money, and an easy way to get it. Don't let them in. You are in control. Let the phone roll to voicemail, hang up on the obvious scammer, and delete that fake email. Monitor Your Accounts: The best way to detect a fake purchase is to log in and check your orders, but not from the links in the email. If you get a fake call from Amazon that you spent 3.2 trillion dollars on knock-off Telletubie costumes, hang up, log into your Amazon account and check your purchases. Remember you can cancel an order or open a dispute with your credit card company. Check for yourself. Again, trust no one. These two simple steps can go a long way to alleviate stress, protect you from these scams, and put you back in control. They want your stuff. Don't make it easy for them.

The New M2 MacBook Air is Excellent Apple just started shipping the fully refreshed MacBook Air with the M2 processor. And before you ask: Yes, it is faster than the M1, but doesn't come close to the M1 Pro, M1 Max, or M1 Ultra processors. So, the 14 and 16 inch MacBook Pros are still the kings of speed. That being said, if you need a basic laptop, the new Airs are a huge leap in form-factor and usability. Check them out here: https://www.apple.com/macbook-air-m2/

Ouch! The iPhone is Hot!

It's July, which means it's summer, and here in Phoenix that means it's hot. And did you know that the iPhone is only rated to be used up to 95 degrees? That makes it difficult for them to function outdoors this time of year. The temperature rating is a real thing. The iPhone and iPad do try to protect themselves from overheating, but being aware of their functions and limitations can help you understand how best to take care of your device. To read more from Apple on what to do and how your device handle's high temperatures, visit: https://support.apple.com/en-us/HT201678

Monthly Mini-Bytes - May 2022

 

Has Technology Really Made Things Better? This hit me while watching the fist new episode of Stranger Things. The current season is set in 1986. There is a sequence where a newspaper lands on a doorstep. An older gentleman steps out the front door, and picks it up. It got me thinking. Back before the internet and 24x7 everything, we consumed news in the morning and evening via a newspaper, or through short thirty minute broadcasts on TV. In between that we lived our lives. We went to work, or school, or the gym, or just about anywhere else and we weren't constantly bombarded by news, texts, alerts, emails, pings, pongs, slacks, zooms, and all the rest of the noise. We had the opportunity to remain in the moment -- to focus on work, or family, or whatever we were doing. Back then if you went to your child's baseball game, you could focus on the game. You did not have a phone going off with texts and alerts to distract. You were there -- in the moment. Now, things are very different. On our morning walks I can't count the number of people who are either on the phone, texting, or looking at their screens instead of walking and enjoying the morning. At restaurants I see tables full of diners who are interacting with their devices instead of each other. And it gets more insidious from here. Now that we have these screens at our fingertips to pump information directly into our brains, content providers and news organizations turn up the sensationalism to 11 so that we click, share, comment, and can't look away. But by not looking away we are instead turning away from living, becoming beholden to our devices, and the online distractions that go from life enhancements to a digital ball and chain. Although, it doesn't have to be this way. Technology is a tool created by us humans to make our lives better. It should not be a new form of handcuffs, but a magic screwdriver that helps us build, thrive, and work more efficiently so that we have time to focus on the joy of living. To wrangle back control it takes discipline. It may mean putting the phone in a drawer during dinner, or even having separate work and personal devices to make the dividing line easier to define. You can also use existing technology to help turn down the digital noise. Here are three tips: Employ the Apple Watch The Apple Watch is an extension of your iPhone. If you have the cellular model, you can easily leave your phone somewhere and venture out watch-only. You will still get calls and texts, but you won't be posting to Instagram or Facebook. It can help be that first step. Try it at your kid's next soccer game or at a dinner with friends. You may enjoy the disconnection and opportunity to remain in the moment. Use Focus on Your iPhone Apple improved their Do Not Disturb feature and now calls it Focus. Here you can customize alerts for when you are at home, or work, or asleep. To learn more about Focus and how to set it up, visit: https://support.apple.com/en-us/HT212608 Set Limits for Yourself Bad digital behavior is a real thing. You wouldn't want a co-worker to show up at your home at 10:30 PM at night, so how is it okay that they text you for something that could have waited until work hours. Define what is acceptable to you and stick to it. Again, this takes discipline, but you are in a relationship with technology and setting boundaries lays the groundwork for a healthy relationship. So, I guess the answer to my question is a complicated one. Technology has made a lot of things better, but also made other things much worse. But the good news is that we are in control. We don't have to let it take over our lives, but with some tools and discipline, we can turn it into that magic wand that it should be. And I'd much rather be a wizard than a pawn.

Let's Talk About macOS Monterey I get a lot of questions about why macOS Monterey is so buggy. For over twenty years Mac system updates, whether OS X or macOS, have been excellent. There may have been some issues after each's initial release, but most of those problems were usually resolved in a month or two. Monterey, on the other hand, has presented some lingering issues for many, while others have upgraded without incident. But the question is why. Why is it that Monterey is a blemish on Apple's otherwise excellent track record of system updates? It's simple. The development of macOS Monterey was literally "phoned in." Apple had been in remote work mode and Monterey is the child of work-from-home software development. There are so many enhancements in Monterey that trying to do it all away from co-workers must have been very difficult. In fact, considering the difficulty I am impressed on how well it came out. It's not up to Apple standards, in my opinion, but for an OS that was developed "over the phone" it's kinda okay, and gives a bit of perspective on the limitations of working from home -- especially when building something as critical as a system update. Even so, it's still better than Windows 11. I've said this many times: Computers are about people. They are developed by people to be used by people. And people work best when they are together, working alongside each other, and interacting as humans have been designed. So, if you have a new Mac it will come with Monterey, but if you are running Catalina or Big Sur, you can absolutely wait to update when the new system comes out in the Fall. Those versions of macOS are still supported. Apple is back in the office, so whatever will come out in October should hopefully be back to the standards we expect from Cupertino.

Should You Have a Password Manager?

The answer is... maybe. Everybody hates passwords. It's totally okay to hate them, and in fact it is encouraged. Actually I think they just passed a law in Oregon that requires residents to hate their passwords, and to also create art and poetry about it. But hating your passwords is irrelevant. They are here. You need to interact with them. You have to know them, enter them when prompted, and change them when compromised. Before even considering a password manager, you have to be the password manager. Write them down, put them in a spreadsheet, lock them up in a safe, but have a way that you can record, update, and access your passwords. Then, and only then, should you consider a password manager as a second option.  iCloud Keychain is a built-in password manager that Apple allows you to use across your devices. It is very good, and sits within your iCloud ecosystem. To learn more about iCloud Keychain, visit: https://support.apple.com/en-us/HT204085

Monthly Mini-Bytes - April 2022

 

Not Another Update! If you are constantly bombarded by update requests from Apple, you are not alone. And the aggressive push to get everyone on macOS Monterey has been way beyond heavy-handed. With all the security, supplemental, and app updates for macOS it is hard to determine what to do. Here is a quick decision matrix to help. If you are a business: Apple provides updates and support for the last three operating systems. This means Catalina, Big Sur, and Monterey are still seen by Apple as current. If you are a business, everything is working, and you are on one of these systems, there is no compelling reason to update to Monterey. If it works, don't break it, as all operating system updates come with some new version that may break your current software, or require you to purchase something new. Your Mac is from 2015 or older: Newer versions of macOS are tough on older computers. If you have a machine that is older than six years, you may want to think more about replacing it than updating to Monterey. Your Mac has the Apple Chip: Monterey is optimized for the new Apple chips, so if you have a computer that has one, you may want to update. The one sticking point is if you hang a lot of drives and accessories from the machine. Most of these machines shipped with Big Sur, so if you want to hold off on updating, then that is an option. Big Sur is still supported by Apple.

No More Apple Server Software Apple has slowly been backing out of the server business for a while now, and it is official. As of April 21st, Apple has discontinued macOS Server. With most moving to Cloud options, and with solutions like Synology, it didn't make sense for Apple to stay in this space. To read more about it, visit: https://support.apple.com/en-us/HT208312

It's Heating Up! Be Kind to Your Battery

With 100 degree days on the horizon, it's important to note that your iPhones and iPads don't like the hot temps. Be mindful of their operating ranges, and avoid letting them sit in hot environments like cars, etc. Here is a link to what Apple says about it: https://support.apple.com/en-us/HT201678

Monthly Mini-Bytes - March 2022

 

Don't Count on a New 27-inch iMac If you have been waiting for the revised 27-inch iMac with the Apple chip, then stop waiting. In the last Apple Keynote early in March they highlighted all the Macs with the M Series chips and said that there was just one left to go, and it wasn't the 27-inch iMac, but the Mac Pro. The 24-inch iMac is apparently the only current and future iMac in the near term. So, if you want a Mac with a big screen, then you have two options: The Mac mini M1 or the Mac Studio paired with the Studio Display or another of your choice. Here are some links so you can learn about the different models: Mac mini M1: https://www.apple.com/mac-mini/ Mac Studio: https://www.apple.com/mac-studio/ Studio Display: https://www.apple.com/studio-display/

Google Chrome: Security Update Needed There always seems to be a security issue with Google's Chrome Browser, which is why we usually recommend Safari as it is most often a better choice. But if you are using Chrome it is extremely important that you update your software. Here is a link to an article that explains the issue: https://www.forbes.com/sites/daveywinder/2022/03/26/google-confirms-emergency-security-update-for-32-billion-chrome-users-attacks-underway/?sh=6370408eaaa2 The steps are really simple to update: Open Chrome From the Chrome drop-down menu in the upper left next to the Apple, choose "About Chrome" This will take you to an update window. It will check if one is needed and prompt you to install it if there is one.

Know Where Your Stuff Is

One of the most important non-technical skills with owning a computer is knowing where you save things. Where are your photos and documents? Where are your saved mail messages? If you use Quicken or Quickbooks where is your working file or backup? In the event you lose something, you won't be able to find it if you don't know where it is. Just think about if your car was stolen, but you can't tell the police where it was or where you kept it. They wouldn't be able to help. Familiarizing yourself with your file system is easier than you think. Click on the Finder on the lower left corner of your Dock and this opens the map of your computer where you can search, organize, and open files. If you need to search for a missing file, you can use the spyglass in the upper right of the Finder window or even up by the clock in the Top Bar. Taking some time to know where your most important things are kept will go a long way to not only help preserve that data, but also boost your confidence in knowing where it is.

Monthly Mini-Bytes - February 2022

 

Automatic Updates: Yes or No Let's be honest. The latest Apple updates have been... glitchy. I hope it's not the Microsoftification of Apple, but only time will tell. Missing Desktop items, hidden Docks, broken scanners, and mysteriously being logged in as Guest all have happened to somebody after an update. So, is it a good idea to turn off automatic updates? First, automatic updates are only automatic when they are automatic, but we all know that they are only occasionally automatic, which means they are not automatic at all. Manual intervention has been needed in many cases. And back in the old days, updates had to be done manually -- it's the way our ancestors did it, so it should work for us. Right? I say it can, but let's leave this up to personal preference. I have set my updates so that I need to process them myself. This gives me a chance to prepare in case something goes awry, instead of walking into the office in the morning with a half loaded Apple on the screen. On the Mac, to update your settings go to System Preferences -> Software Updates and choose Advanced to set your preferences. On your mobile device go to Settings -> General -> Software Updates.

The Scammers are Back! Actually they never left, but it seems like there has been an uptick in their activity. The biggest one to watch out for is the internet pop-up. It may make a loud sound and then warn you about viruses or some other horrible thing and you need to call Apple immediately or your computer will melt into a pile of goo. It's fake. 100% fake. It's not Apple. Don't call the number. You just happened on a compromised website. Navigate to a different site and it will go away. Run a malware scan with MalwareBytes if you so choose, and you could always dump your browser cache and history. Just don't ever call the number. They want to trick you to giving remote access to your computer, and that is very, very bad.

Scientists Say Too Many Apps Can Make Your iPhone Heavy

If you've had an iPhone since 2007, chances are it is packed with apps that you no longer use. Every single store or restaurant has an app these days, and every one not only clutters up your phone, but can compromise your security with tracking requests and the like. Kick off your spring cleaning by deleting apps that you no longer use. When you get down to it, it's amazing how few apps we actually use at all. To delete an app, hold your finger down on the one you choose to get rid of and select Remove App. In older versions of iOS you may just get a little X. Either way, you will probably get a little endorphin buzz from cleaning up your phone.

Monthly Mini-Bytes - January 2022

 

Forced Update Compliance: My Story No, I didn't want to update to iOS 15, or the watch, or the iPad. I was done with Apple making "improvements" that did nothing but add superfluous additional functionality, or break things that I use everyday. And I don't use that much. I don't do any social media: no Facebook, Twitter, Instagram, LinkedIn, or any of it. I use my phone as a computer -- to get email, make calls, and surf the web. I'm not on it all day every day. I'm not a texter nor a consumer of memojis. The one thing that I do use my devices for is for fitness and tracking the data from my training and bike rides. So, I thought I was good. My Heartbeatz heartrate monitor dongle was working flawlessly. I could sync with my Wahoo Element bike computer without worry, and updating the firmware on all my external devices was not a problem. Then about two weeks ago everything broke all at once. It wasn't a cascading failure of one thing at a time, but more of what seemed like all my devices got word from central planning that no, I did not update, and it was time to stop working. And stop working they did. The best part is they failed in the middle of an off-road excursion in Brown's Ranch. Syncing my bike's head unit meant deleting it and then setting it up every single time. The Heartbeatz dropped connection almost every minute. It was frustrating. But I got the message. I thought with everything working I could wait. iOS 14 was dialed in for me and all was good, but as the apps received updates they started to break. I was forced to update the watch and iPhone to return to full functionality. I don't know how to feel about this, to be honest. These devices aren't inexpensive and they should be mine. If I want to wait to update, I should, but the reality is that technology is always moving. It is never static, but constantly changing. What was good, fine, and working one day can collapse to a spillage of bad code the next time. It's the cost of owning these things, and unfortunately good stewardship means staying current. So what does this mean for all of you? It's simple: Keep your iPhone, watch, and iPad up to date. It's okay to wait a month after a major release, but your apps will update and things will start breaking if you wait too long. And if your device will not run the current operating system, then it's time to go shopping! And just a quick disclaimer: This does not apply to the Mac. I have not yet updated to macOS Monterey, although Wendy has. The Mac is a different creature and that upgrade saga is for another time.

What's the Deal with macOS Monterey? macOS Monterey is the successor to macOS Big Sur and was released back in the Fall. If you purchase a new Mac today it will come pre-installed with Monterey. The question is if you are on Big Sur or an older operating system, should you update? This is a difficult subject as Monterey still has some very serious known issues, especially with interfacing with USB hubs and external devices. Apple has patched many things, but it still needs work. New Macs shipping with Monterey don't seem to have these problems -- it's mostly isolated to upgraded machines coming from a previous version of macOS. If your are not being forced into an update, then waiting to install Monterey may be the best course of action. We fully expect Apple to have patched the remaining issues with Monterey over the next fes months.

Personal Security: The Darker Side of AirTags

Apple's AirTags have been in the news lately and not for good reasons. The little tags have been used to track people without their knowledge. It's kinda scary, so I wanted to link to an article below by CNET. They have a comprehensive writeup on how this is happening and how to protect yourself. Visit the article here: https://www.cnet.com/tech/services-and-software/apple-airtags-can-be-used-to-track-you-how-to-protect-yourself/