Friday, December 15, 2017

December 2017 - Monthly Mini-Bytes


Updating to High Sierra
Have Patience and a Backup
You've probably seen the persistent alert to update your Mac to macOS High Sierra. Wendy and I have been on this version of macOS for a while now and it is a very good update, but it is a big one. It lays down an entirely new file system structure, which means under the hood there is a lot that's going on during the update process. Here are our tips for updating to macOS High Sierra.

Have a Current Time Machine Backup
Do not go into this update without having a Time Machine backup of your computer. It would be like hiking Camelback in the summer with no water. Make sure you are backing up, and if you don't use Time Machine, now is the time to start. 

Check your Applications
If you have applications that your rely upon daily, check to see if they are supported in macOS High Sierra. Some older versions of QuickBooks are guaranteed not to open and Microsoft does not support Office 2011 for Mac in High Sierra. This means you will need to spring for a new version of Office... or use Pages, Numbers, and Keynote.

Be Patient
Do not rush the update. We have been recommending that folks start it in the evening and let it run overnight. Do not interrupt the process. Once the machine comes back up, give it a few hours to reindex before diving back into your 4K video editing.

To learn more about macOS High Sierra visit: https://www.apple.com/macos/high-sierra/

QuickBooks for Mac is No More
Intuit Ending Support
Intuit is ending support for QuickBooks for Mac Desktop. The current 2016 version will be supported through May 2019. Intuit is encouraging users to move to QuickBooks Online. I know this is a bummer for some, but personally I think it is just the direction that software is moving. By being web-based QuickBooks Online is not dependent on whether the user is on a Mac or a PC.


Holiday Tip: Guest Access
Keep Your Stuff from the Crowd

The Holidays are a time when family and friends stop by your home. It's also the time they ask to check their email on your computer, play games, or print out boarding passes. Well, there are ways to keep your network and your computer segmented from their prying eyes.

Guest Access on the Mac
You can set up a Guest user on your Mac. It allows your guests to log in, without a password, to a fenced off area. They can't see your stuff; can't make any changes to the Mac; but can surf the internet, check webmail, and even print boarding passes. When they log out, all their activity (their footprint) is then deleted from your computer... like they were never there.

To enable Guest, go to System Preferences -> Users & Groups. You will see Guest User in the left hand column. If it is On you are set. If it is Off, click the lock and go ahead and turn it on. Then just log out of your account. You will see the Guest user. Your guests just need to click on it -- no password required!

Guest Wifi Network
This is for the advanced users: Most wifi routers allow you to setup a Guest network with a separate password. This is a segmented network that allows you to give your guests access to your wifi, but on a separate network that keeps all of your other stuff away. Each router is different on how this is done, but it is great when you have parties and people want to jump on your wifi.

November 2017 - Monthly Mini-Bytes

Knock Out Those Holiday Cards with Photos
A Time Saver on your Mac
It's that time of year again, and if you are prepping to get a holiday card in the mail then now is the time to act. The good news is that you can create your card and order it right from Apple's Photos by starting a Project. It is easy and fun!

In Photos go up to the File menu and select Create. You will see everything from cards to books to calendars. When you are done with your project you can order prints directly from Apple. 

To learn more about creating holiday cards in Photos check out this article from MacWorld:  
The Safe Way to Update Adobe Flash
Don't Be a Victim of the Pop-Up Scam
It's so easy to be tricked into downloading malware onto the Mac, and the Flash Pop-Up Scam is one of the most prevalent. While surfing the internet you will get a pop-up saying that you need to download Flash and to click a link. Don't ever click on the link. Here is the safe way to check if you need to update Flash.

Go to System Preferences -> Flash Player. Click on the Updates tab and hit Check Now. If you need to update it will walk you through. You can also toggle auto-updates on or off here, so Adobe can handle all the updating for you.


Change Update for Server, etc.
iOS 11, High Sierra, and Server 5.4
Apple made a lot of changes with their latest rollout. Many of you are already familiar, but macOS Server has had some even more dramatic changes.

Check out Apple's "Prepare your institution...' article for all of the details. https://support.apple.com/en-us/HT207828

Tuesday, November 14, 2017

October 2017 - Monthly Mini-Bytes


Wait to Update
iOS 11 and macOS High Sierra

Over the past month Apple released iOS 11 for their mobile devices and macOS High Sierra (10.13)for the Macs. Apple has already sent out three patches for iOS 11 and one for macOS High Sierra. We think that it's prudent to wait until early November to upgrade your systems. iOS 11.1 is set to be released at the same time as the new iPhone X and a .1 update should follow on it's heels for macOS High Sierra.

As a general rule, it's best to wait after a new software update is released. Companies like Apple do their best to test out all scenarios, but not until it's released out into the wild do they know all the quirks and things that need fixing.

Can you update? It's still a free country, but just be mindful that you may run into some bumps in the road.

Smart TV vs. Apple TV
Which is really the smartester?

If you walk into any electronics store looking to purchase a new TV, the salesperson is going to push hard to get you into a new Smart TV. So, you plunk down copious amounts of cash, head home, and then try to do the smart things on the TV, only to realize the only smart anyone was the person who sold you the TV.

Let's say this together: Hardware is only as good as the Software. It's the Software that makes a TV "smart," so if the software is no good, difficult to use, and buggy, then how smart is that Smart TV? Not very much. So what do you do?

First, don't worry about the smart part of the TV. Purchase the TV for all the things that historically mattered like picture, sound, resolution, and size. You may then purchase an Apple TV, plug it into that TV, and the Apple TV then makes the TV smart.

The benefit to an Apple TV is you get all the stability that you expect from Apple products with an intuitive interface that is easy to use. Plus, you get full iTunes integration and the ability to share content and pictures from your iPhone and iPad. You can rent movies, view Netflix, and watch all those other apps that Smart TVs have, but within Apple's strict confines which define usability and reliability.

Apple TV comes in either 4K or Full HD versions. You can find out more about them here: https://www.apple.com/tv/

Upgrading the Hard Way
Clean Installs for Stable Systems

I love Migration Assistant. With a few clicks you can move an entire system from one Mac to another. With iOS the iCloud Backup makes restoring to a new phone a breeze. But is there a better way? When migrating old configurations you are moving all of your old "furniture" from one house to another. It's like having that unopened box from college that you've moved through four states, but have no idea what's in it. Sometimes it makes sense to clean it all out and start from scratch. But how do you do that? Keep on reading....

iOS Clean Install
This is relatively easy and can be done by anyone. It's a bit of a pain as you have to sign back into all of your accounts, and download your purchased apps, but it is doable. All you need to do is to set up your iPhone or iPad as a new device -- don't restore from backup. Sign into iCloud and then the App store and start configuring. I just did this with my iPhone 8 and it took several hours on a Saturday, but it resolved many problems that have plagued the phone since I purchased it. If you do this, just be ready for the time commitment involved.

macOS Clean Install
This is only for advanced users. It's time consuming and tricky, but can clear up a ton of space and may make a computer run much better. It involves first backing up with Time Machine and then completely erasing the Mac (scary, yes). Then you must set up your user and password identical to the old configuration, which will allow you to copy over your data from within the Time Machine bundle. It's advisable that you do not copy over the System or User Libraries. You will also have to reinstall all of your software as it will not come over. I did this and it took me several hours over a few days to get my computer back to where I wanted it, but just like my iPhone, it cleared up several issues. DO NOT ATTEMPT THIS UNLESS YOU KNOW WHAT YOU ARE GETTING INTO AND HAVE A BACKUP. You have been warned.

September 2017 - Monthly Mini-Bytes


The New iPhones
Which One is Right for You?

The new iPhones have been announced with the evolutionary iPhone 8 & 8 Plus available on the 22nd and the revolutionary iPhone X (10) set for release on November 3rd. Finally, it's time for me to upgrade my four-year-old iPhone 5s. I made my choice, now lets see what would be right for you.

It's What's Inside that Counts
My mom always told me this, but I don't know if it's necessarily true, but in the case of the new iPhones it is! Both the 8 and the X have the same processor, offer wireless charging, and share all those important bits that make a phone a phone. So, on the inside they "have the same engine." It's what is on the outside that is different. The iPhone 8 & 8 Plus share the same form factor as the iPhone 7 & 7 Plus, which goes all the way back to the iPhone 6 of 2014. The iPhone X (and it's 10...) has a huge edge-to-edge screen, which makes the viewable screen area larger than that of the iPhone 8 Plus in a size (of the entire phone) just a wee bit larger than the standard 4.7-inch iPhone 8. It also shares the dual cameras of the iPhone 8 Plus and has revolutionary facial recognition tech that unlocks your phone -- no more fingerprint sensor.

So, the iPhone X offers a bigger screen, cutting edge security, and the best cameras available in an iPhone. That is why there is a difference in cost.

Pinnacle vs. Emerging
The iPhone 8 & 8 Plus represent the pinnacle of iPhone evolution over the past ten years. The phone can trace it's roots and function back to the first iPhone. The iPhone X, on the other hand, is an emerging technology and the future of iPhone design. The iPhone 8 & 8 Plus are the choice if you want predictability and the iPhone X is for those who want the latest and greatest, and are willing to deal with any hiccups with new tech.

The Upgrade Paths
If you have a 7 or 7 Plus and you want a new phone, go to the iPhone X. There is not that big of a difference if you jump to an 8 or 8 Plus. If you are on a 5s or earlier, one of the eights or a X would be a huge upgrade -- the same can be said if you own one of the sixes.

Which ones did we get? I opted for the iPhone 8 as for me and my activities it makes the most sense. Wendy, on the other hand, is getting an iPhone X, because she loves all the cool new tech and doesn't mind a few quirks here and there.

To learn more about the iPhones click here: https://www.apple.com/iphone/

The Apple Watch Series 3
You Can Do the Full Dick Tracy!

When the Apple Watch debuted just over two years ago many lamented the fact that you could not make calls from your watch unless you had your iPhone nearby. Well, with the Apple Watch Series 3 you now have the option of LTE -- yes, a cellular connection to the watch! Not only that, Siri now talks, and you can stream Apple Music right from the watch.

Talk time for such a small device is only about an hour, but for going to the gym, running, hiking, or another activity where you don't want to bring your huge iPhone 8 Plus, it offers a level of freedom that we have been waiting for.

To learn more about the Apple Watch 3 click here: https://www.apple.com/apple-watch-series-3/

The Wireless Network Conundrum
No New Airports Since 2012?

There is a rumor that now seems to be more fact, that Apple is getting out of the wireless network business. Since they did not mention anything at the iPhone announcement this seems to be coming true, although I hope they come out with an Apple branded solution. The current generation of Apple Airports & Time Capsules is from 2012. Five years is a million in tech. So, what do you do?

The good news is several solid options are coming on the market with mesh technology that lets you extend your wifi across your home right out of the box. Here are two that we have seen in the wild:

This mesh system has gotten great reviews, it's easy to setup, and offers some neat features. The drawback is that you need to set it up with an iPhone, cannot change the IP address scheme, and you must login with your Google ID. But for a home system it can be a good choice

This system works much like the Google Wifi, but Netgear has been making routers for what seems like millions of years. Setup is simple, but you have much more control over this system than with the Google Wifi, although most home users won't take advantage of all the features. It is offered in several different configurations depending on the size of your home.

Tuesday, August 15, 2017

August 2017 - Monthly Mini-Bytes

Buckle Up for iOS 11
Is your device ready?

Fall is right around the corner, and along with the cooler temperatures comes a brandy new version of Apple's mobile operating system. iOS 11 has been promised to be one better than iOS 10, and if it lives up to the preview, I think that notion is a bit conservative. There are a lot of new enhancements that fix some of iOS 10's annoyances along with a whole host of features that will enable you to use your iPad or iPhone in such a way that may even supplant your computer. 

The big question is if your device will support iOS 11. For the iPhone you must have an iPhone 5S or newer (say goodbye to the iPhone 5). The iPad compatibility seems to be on par with the previous release. It is imperative that you are on a current version of iOS to get all the security features and apps that will actually work. If your device is not anticipated to support iOS 11, then it's time for a new one.

The other thing to note is Apps. iOS 11 will change a lot of things in the background, and older applications will not work. Go to Settings -> General -> About -> Applications to see what Apps you will need to delete. PC Mag has some more detail here: https://www.pcmag.com/news/354770/how-to-identify-apps-that-wont-work-with-ios-11

To check if your device is supported and to learn all about the new features, click this link to read from Apple themselves: https://www.apple.com/ios/ios-11-preview/

The Pop-Up Scam
Don't Call that Number! Do Not Let Them Remote with You!

This is an article I have posted before, but it seems the pop-up scam is lighting up again, especially from the social media apps. They try to keep on top of them, but the bad guys are too aggressive.

******

It's happening a lot now. You are surfing the web when all of a sudden a pop-up seems to lock the computer saying that you have a virus or some other malware and you need to call a certain number immediately or your machine will melt into a pile of goo.

IT'S A SCAM. Never, ever call the number, and do not ever allow them to remotely access your machine. 

Why is it happening? Macs, due to their underlying UNIX architecture, are extremely secure systems and the only way the bad guys can get stuff on a Mac is by tricking the user to give them remote access or by installing compromised software on your computer. Don't give the bad guys remote access or be tricked into allowing unknown software to be downloaded and installed.

If Safari is locked up, here is how to get around it:
  1. Either go up to the Apple in the upper left-hand corner and select Force Quit, OR hit the key combination Command-Option-Escape to bring up the Force Quit window.
  2. Select Safari or the locked browser from the list and then Force Quit.
It's then a good idea to clean out your browser's Cookies, History, and Cache. To do this in Safari, go up to History in the menu bar and select Clear History from the drop-down menu. You can choose how far back you want to remove the data.


iPhone 8 Rumor Roundup
Let the Gossip Begin!

The iPhone 8, or iPhone X, or 10th Anniversary iPhone, or iPhone Terry (my pick), or whatever they intend to call it will rock the technology universe... at least according to Apple and some well-paid pundits. I practice holistic skepticism so I will reserve judgement, but it's still fun to read all the rumors. From facial recognition, to edge-to-edge screens, wireless charging, and coffee grinder accessories, here are a few links for your perusal:

CNET: iPhone 8: Everything we know about the launch date, specs and price


Macworld: iPhone 8 rumors: iPhone 8 mockups are everywhere

Wednesday, July 26, 2017

July 2017 - Monthly Mini-Bytes

New Mac? What About An iPad Pro?
The Little iPad Grows Up

Hey, is that 2009 iMac getting a little long in the tooth? For many, the thought of dumping $3,000 or more on a new Mac can be a little daunting, but in 2017 there is an attractive alternative -- the iPad Pro.

I know, it's not a full fledged computer, but in two sizes that rival the MacBook and 13-Inch MacBook Pros it can be an excellent solution for the right user. Storage options go up to a whopping 512 GB, just like Apple's laptops. The Apple Smart Keyboard that can be paired with the iPad Pro has a great feel, and with the Apple Pencil you can write on an iPad Pro just like a notebook.

True, the iPad Pro is not a full fledged computer, but with more and more programs running on the web or in the cloud, the iPad Pro can do things that were once the exclusive realm of the Macs. 

So would an iPad Pro be good for you? If you simply surf the web via Safari, get email, and enjoy sharing photos with Photos it's a perfect solution. And with office app solutions like Apple's Pages, Numbers, and Keynote, or even Microsoft Office for iOS the iPad Pro is closer to a full-fledged MacBook than it has been in the past.

To learn more about the iPad Pros, click here: https://www.apple.com/ipad-pro/
Yes, You Need a Backup!
Ensure Yourself Against Disaster

If you have important documents or photos on your Mac, you need to back up. Period. Do not pass go or collect $200. If you are not backing up you can potentially lose all of that data. Months of hard work could be wiped out in a second; family photos packed with precious memories could be erased from existence; and critical financial information may be lost never to be recovered again.

Scared yet? Well, boo! Yeah, you should be scared. It happens all the time, so it's important to do what you can to protect that data. The good news is that Apple meets you half-way with Time Machine for your Mac and iCloud Backup for your devices. And if you don't have enough iCloud space to back up your devices, buy more. It's $0.99 a month for the 50 GB plan. C'mon! Now is not the time to be cheap.

For Time Machine you will need an external hard drive to plug into your computer. They can be had for less than $100 these days in 2 TB sizes, which is plenty for most people.

To enable iCloud Backup on your devices, make sure that you are on wifi and go to Settings -> Click Your Name at the Top -> iCloud -> Backup. Then turn it on. It should run once a day when the device is plugged into power and on your wifi.

But remember to Trust But Verify: It's important to check in on your backups every once and a while to make sure that they are running. 

To learn more about Time Machine click: https://support.apple.com/en-us/HT201250
To get the info on iCloud Backup: https://support.apple.com/en-us/HT203977


Are You Hacking Yourself?
How to not set yourself up as a victim.

We hear it everyday: It's the fear about being hacked, having information stolen, being breached, spoofed, and spammed. We all know someone that it has happened to on one level or another. But truth be told the most dangerous person on the internet setting you up for all the bad stuff may be the one who inhabits the space between your keyboard and chair -- yes, it may be you.

"But how?" you ask. From weak passwords to oversharing on social media, bad tech habits can be akin to walking through a dark alley at 3AM wearing a Rolex while counting your Benjamins. Don't be a victim. Here are our tips to keeping yourself safe.

1. Have Strong and Varied Passwords
Passwords are the locks for your online information. You wouldn't buy cheap locks for your house, so then why have terrible weak icky passwords for your accounts? I don't know, the question was rhetorical. Your passwords must have at a minimum (more points for extra flair) of eight characters that are a mix of numbers, symbols, and both capital & small letters. Be creative, but write them down somewhere (see next heading). It's also important not to use the same password for everything. Once one gets compromised, the bad guys (or gals) have unfettered access to all of your stuff. Not too fun.

2. Manage Your Passwords
You must write down your passwords and record them somewhere. It could be a password utility, spreadsheet, encrypted storage, a notebook, or whatever. The method matters less than having a system that is easily updated so you can keep it current.

3. KNOW YOUR PASSWORDS
Not knowing your passwords means that you do not have control of your accounts. You, in essence, took the first step to being a victim by ceding control of your information to someone else. Password reset schemes are one of the favorite methods that hackers use to get your stuff.

4. Use Two Factor When Available
Two factor authentication sends a text to your phone with a code when you try to log into a specific site. This means that your phone and your username/password are needed to log in. This is a very secure method and we highly recommend it for things like iCloud, mail accounts, and bank logins.

5. Password Protect Your iPhone/iPad
You must must must have a password on your iPhone and/or iPad. This encrypts the data and ensures that if the device gets stolen, the theif won't be able to access your information. This is critical if you use Two Factor Authentication.

6. Be Careful What You Download
Downloading malware to your Mac is an easy way to give the bad folks access to your info. Be careful on what you download and install. Use only trusted search engines and take a second or two to verify you are at the correct site before downloading a printer driver or the like.

These six steps mixed with a healthy dose of suspicion and common sense will go a long way to helping you protect yourself.

Wednesday, June 14, 2017

June 2017 - Monthly Mini-Bytes

iCloud: Who Needs One?
And why...

iCloud, Apple IDs, usernames, passwords, etc. can be a jumble of nonsense until you understand their purpose. iCloud is almost universally misunderstood. Is it a backup? Yes, sometimes, but not by definition? Does it keep things on my Mac safe? Yes and no. Is it an Apple ID? Yes, it is.

An Apple ID is any email that identifies you to Apple where you can purchase stuff -- music, movies, content, storage, etc. iCloud is an Apple ID, although it may not be your only Apple ID, but it makes it much easier if it is. iCloud is a syncing service that allows your iPhone, iPad, and Mac to share mail, contacts, calendars, photos, music, and documents. You can even sync your keychain and do other fancy tidbits that we won't go into here.

If you have an iOS device (iPhone or iPad) then it is essential that you have an iCloud, but it needs to be your own iCloud. The iCloud defines your own personal ecosystem between your devices. Sharing an iCloud is bad. You don't want to get your kid's friends' texts while you are giving a presentation. You may share an Apple ID for purchasing, or better yet set up Family Sharing. If you have youngsters you can setup iCloud accounts for them and link it to your Family Share. 

Bottom line in all this is that you need your own iCloud. It's personal. Don't share it. Sharing is fine for some things, but I can honestly say that in the case of iCloud, it would be oversharing.

For info on Family Share click: https://support.apple.com/en-us/HT201060
And for iCloud for the kiddies visit: https://support.apple.com/en-us/HT201084
Apple's World Wide Development Conference 
iOS 11, High Sierra, and a Speaker

On June 5th Apple had their WWDC 2017 Keynote and announced all types of things from upgraded MacBook Pros, iMacs, a $5000 iMac Pro, iOS 11, a Speaker, and the latest iteration of the Mac operating system macOS High Sierra.

There's too much to go into here, but to view Tim Cook's Keynote visit: https://www.apple.com/apple-events/june-2017/

For a brief summary, the Nerdist has you covered at: http://nerdist.com/apple-wwdc-2017-round-up-tech/

A Quick Word on Solid State Drives
Say No to SATA or Fusion

We get a lot of questions about what type of machine to purchase. The biggest thing to note in 2017 is that Solid State Technology is king, and all the rest... meh. Do not purchase a Mac in 2017 with anything but a Solid State Drive. They come standard in all the laptops and in the Mac Pro, but the iMacs get these hybrid Fusion Drives set up as a (sort of) RAID that likes to unRAID itself and then [insert expletive here].

Now, just to contradict myself a bit, there are a few cases when a Hybrid Drive may be okay. A Hybrid Drive is a Solid State Drive (good) and an old style SATA drive (meh...) merged together. If you need storage above 2 TB, it can be an option. Just remember that if you have a Hybrid Drive you MUST be diligent with your backups. We have also seen cases where it is possible to "break" the RAID on purpose, turning it into two logical drives, which can help with reliability.

Solid States still are a much better option, always. In fact if you do need storage it is almost better to go with a smaller internal Solid State and then use an external drive for the larger data. With the new Thunderbolt 3 technology it's almost as good as a large internal drive.

The hard drive has always been the bottle neck of the computer. As file sizes increase more needs to be pulled from those drives. A Solid State with its lack of moving parts is a good investment.

Just remember that you will need to order your iMac or Mac Mini with a Solid State drive as an upgrade. They don't stock these in the Apple Stores.

Wednesday, May 17, 2017

May 2017 - Monthly Mini-Bytes

How to Protect Yourself from Ransomware
Fallout from the WannaCry Worm

You may have been hearing about this WannaCry ramsomware worm that has taken down computers across the globe, extorting their owners of hundreds of dollars to unlock data held "ransom." The good news is that it only impacts Windows PCs, but as Mac users we may not always be so lucky.

It is true that the Unix underbelly of macOS protects us, but here are some things that you can do to make sure that you hedge your bets against becoming a victim:

Do Your Updates: I know so many people that are reluctant to do updates. Well, the hard truth is that you need to do them. You must make sure that you are on a currently supported operating system both on your Macs and iPhones and iPads. This will ensure that you have all the most up to date security. And truth be told, if you are holding back on upgrading because your older software will not run on a current system, then you are hurting yourself there, too. Old software can be a gateway to malware entering your machine. 

Enable File Vault Encryption: You can encrypt your drive yourself using the File Vault feature in macOS. Since your hard drive would be encrypted, it makes it next to near impossible for ramsomware to attack your data. You can also encrypt your backup drive, too. Word of Warning: Enabling File Vault WILL slow down your machine. We only recommend enabling it if you have a Solid State Drive. If you do graphic design or video editing, it is not a great idea. File Vault options can be found in System Preferences under Security & Privacy.

Backup Your Mac: It sounds simple -- just back it up. If you run a Time Machine backup along with an off-site cloud backup, then you can always restore your system from scratch. Those Windows victims of WannaCry who had backups were inconvenienced, but had the option of wiping their drives, destroying the worm and then getting back to business with a data restore from that backup.

Don't Be A Victim: Adobe Flash Player Scam
The Best Way to Stay Up To Date

Adobe Flash Player is one of those applications that is still used across the internet. Not having it active or up to date can impact everything from reading webmail to video streaming. But there is a scam out there that many have fallen for.

While surfing said internet a pop-up appears saying that you need to update Adobe Flash. You click on the link, download the software, and all of a sudden you are infected with malware. 

So, what's the best and safest way to update? Go into System Preferences and click on Flash Player. Select the Update tab and take note of the options below. By selecting "Allow Adobe to install updates" Flash Player will do all the work and keep itself current. If you get a pop-up online, you can just ignore it as you know it is fake. If you choose one of the other two options, we do recommend going back here to click on the Check Now button. If an update is required it will direct you to Adobe's site where you can pull it down directly from their servers.

And what about NPAPI and PPAPI? 99.9% of you only need the NPAPI plugin. No need to worry about PPAPI.

Know Your Passwords
Memorization Not Required

Here is the straight truth: You need to know your passwords. Period. You don't need to have them memorized, but you need to have them somewhere that is accessible to you. As you can see with this whole WannaCry worm, it's not 1996 anymore. The internet is a seedy back alley filled with those who wish to steal your money, take your data, and otherwise ruin your day. Your passwords are your line of defense, so keeping them secure, updated, and known by you is paramount.

How you keep your passwords is up to you. I've known people to use various methods, but the best is one that you are comfortable with, is secure, and can be readily updated. From encrypted spreadsheets, to secret codes, to some of those password services, there are many options out there, but pick one and use it.

No one on the planet has all of their passwords memorized -- and it's not necessary if you are organized and have a plan. My advice: Have a plan...

Wednesday, April 26, 2017

April 2017 - Monthly Mini-Bytes

Safe Travels with Your Mac or iOS Device
Avoiding Icky Public WiFi

Free public wifi is convenient. It's available just about everywhere these days, but its safety is questionable. Even if you are diligent about not logging into financial sites or doing anything of the like while on one of these networks, there still is a risk that your information can be intercepted.

The good news is that there is a simple solution: set up your own wifi network. This can be as simple as tethering to your iPhone by enabling Personal Hotspot or purchasing a mobile hotspot device from your phone provider. In this way you will be using your provider's cellular data network vs. a wide open public wifi. And yes, we have all read about fake cell towers jacking our data connections. This does happen. Nothing on the Internet is risk free, but by using your cellular data connection you are at least hedging your bets.

For instructions on how to setup and use Personal Hotspot on your iPhone, click here:  https://support.apple.com/en-us/HT204023

Here are some links to popular mobile hotspot devices:

Clean Up Your Mac the Easy Way
Make Room for More Stuff

If you have had your Mac for a while, chances are it's plugged up with iPhone backups from 2008, old iTunes TV show downloads, or any number of old documents that you just no longer need. Well, if you are on macOS Sierra (and yes, you have to be on macOS Sierra) there is a new "Manage" tool to help you clear out old files and apps.

First, go up to the Apple in the upper left-hand corner of the screen, and from that drop-down select About this Mac. Click on the Storage tab and there you will see the Manage button. Give it a little time to calculate, but here you will have the ability to see what's clogging the drain and get helpful solutions on how to handle all that stuff.

BUT FIRST! Make sure that you have a backup before deleting stuff, because if you delete something by mistake, it would not be fun.

New Mac: How Much Space Do You Need?
128, 256, 512 - Oh My!

Time for a new Mac? If you have a machine that is from 2011 or earlier, that means you. But, how much space do you need? It's important to figure this out before you buy, as the new Macs either don't allow for future upgrades, or if they do, it's logistically difficult and prohibitively expensive.

First, here are our general recommendations for consumers: 512 GB is sufficient for general use. 256 GB is fine, but only for very light use (email and web surfing). 128 GB is useless as there is not enough space for system files, apps, and other things -- you will run out fast. Professional use is a different thing, and often times much more storage will be needed.

To determine how much space you will need, first do a backup, and then see the previous article on how to clean up your drive. Then, go back up to the Apple in the upper left and click About This Mac, then select the Storage tab. It will tell you how much data you are using. Write this number down. This is a good place to start.

Remember that as the years pass, file sizes will increase, so the more storage you purchase now, you are looking at extending the useful life of your new Mac. And you also need about 10% of the drive to remain free so that the operating system and apps have a place to work. 

Thursday, March 16, 2017

March 2017 - Monthly Mini-Bytes


Backup Your iPhone/iPad Now! Seriously!
New iOS Update Introduces New File System

Toward the end of March Apple will be introducing an update for the operating system on your iPhones and iPads. iOS 10.3 will be introducing new features, but the biggest change is one that you will not see. The underlying file system is changing. Imagine a library re-doing their entire card catalog overnight. Yeah... you get my point. Advice from around the internet is to backup your iPhone, iPad, or iPod Touch before this update comes out.

You can backup to iCloud, which is the method we recommend, or go old school and do it in iTunes. Either way, it's something that you need to put on the top of your priority list.

To backup to iCloud, connect your device to a power source, join your wifi network, and then go to Settings -> iCloud -> Backup. Initiate a backup by selecting Back Up Now.

For more prepping advice, check out this article from ZDNet: http://www.zdnet.com/article/how-to-get-your-iphone-or-ipad-ready-for-ios-10-3/

Spring Clean Your Passwords
Make Life A Bit Easier

I know, we all hate passwords. And in this case, it's totally okay to hate -- I asked. But no matter how much ire we direct toward them, passwords are a necessary part of technology. This does not mean that they need to drive you crazy. Here are some tips to clean up your passwords:
  1. Make A List - It doesn't have to be a list, but it has to be something. You need to record your passwords somewhere that is secure, accessible to you, and easy to update. This can be a locked/encrypted document or spreadsheet, a notepad kept in a safe, or anything like that. Just ensure it is secure and easy to update. And make sure you update it every time you change a password.
  2. Use A Current Email - If you are using an old Compuserve email for your Netflix login, you need to change it. Make sure your logins are associated with your current email address. Update them as needed.
  3. Change It Up - Complex passwords are secure passwords. When creating a password use at least ten characters with a mix of numbers, letters, and symbols. Avoid names, birthdates, or anything that can be easily figured out by a hacker.
  4. Two-Factor Authentication - Consider two-factor authentication for important accounts, like banks, brokerage sites, etc. When you login you will be sent a text with a code. This makes sure that it is YOU logging into the account, and not someone from Moldavia. 
Apple TV Secrets
Shhhh... don't tell anyone

We love our Apple TV. The new version has so many features, some of which are hidden. Check out this article from Macworld about 38 Must-Know Secrets and Shortcuts for Your Apple TVhttp://www.macworld.com/article/3003185/home-players/30-must-know-secrets-and-shortcuts-for-your-apple-tv.html